We assist our customers with all the decision-making stages involved in a purchase process, from direct sale to essential after-sales services.
We always seek to present ourselves as the success partners of our customers; flanking them step-by-step in all their needs. Our customers’ success is our greatest satisfaction.
Research & Development
Verticalisation of production processes
The development of a new plant or new brand, dressed in sustainable packaging are key phases to be monitored carefully and with close attention; this is why we make available:
Teams of salesmen, technicians and engineers, who are always on-hand and able to provide specific, all-round consultancy on plants and packaging.
The research & development team able to offer innovative, sustainable products, which lead first and foremost to our customers’ success.
Verticalized production process able to issue new production orders as quickly as possible and with top quality.
Our customers enjoy direct contact with our in-house graphics studio, free of charge, to help them develop ad hoc packaging.
After-sales support service
Spare Parts Warehouses & Packaging
We consider maintenance of the processing plant and the timely supply of packaging as an essential service, allowing all our customers to fulfil their orders; this is why we have:
A rapid, qualified, professional after-sales assistance service thanks to our 120 in-house technicians located in the most important production poles across the globe.
Through remote assistance technology, we guarantee technical support from a remote position, which reduces the time and costs for our customers.
The main spare parts and those most subject to natural wear and tear over time, are always available in the various warehouses, offering a timely service.
We have large stocks of packaging materials, both printed strips and nets, satisfying any unexpected last minute requests.